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When Cool Heads Prevail
Susan Shapiro
  • Apr 1, 2020
  • 2 min

When Cool Heads Prevail

Are people talking about you behind your back and saying you’re a hothead? Or, do you notice your team is on edge all the time? What does...
The power of defining what you want
Susan Shapiro
  • Feb 6, 2020
  • 2 min

The power of defining what you want

Managers Problem Solve Many managers state that their conversations at work are all about problem solving. Topics range from issues with...
Put me in coach
Susan Shapiro
  • Mar 25, 2019
  • 2 min

Put me in coach

Growth as a leader Many leaders I coach are being groomed for the next level. Some have recently been promoted and feel over their heads....
MBWA
Susan Shapiro
  • Feb 18, 2019
  • 2 min

MBWA

Management by wandering around. Coined by Bill Hewlett and Dave Packard in the beginnings of HP, it meant walk around and talk with your...
Practicality of letting go
Susan Shapiro
  • Jan 8, 2019
  • 2 min

Practicality of letting go

For those of you who love problem solving, enjoy the challenge and excitement when a breakthrough is made, like to dominate...
Navigating the powerful person
Susan Shapiro
  • Feb 27, 2018
  • 2 min

Navigating the powerful person

Sometimes powerful people surround themselves with others who won’t challenge them. If you are a direct report of that powerful person,...
10 ways bosses improve teamwork and relationships
Susan Shapiro
  • Dec 12, 2017
  • 3 min

10 ways bosses improve teamwork and relationships

Last week’s post dealt with 10 reasons you may not get along with your boss. What if you are that boss? What’s your role in improving...
Support growth NOT by telling others they are smart
Susan Shapiro
  • Oct 31, 2017
  • 2 min

Support growth NOT by telling others they are smart

This is a fixed vs. growth mindset.  Carol Dweck, pioneering researcher on motivation, wrote “Mindset: the New Psychology of Success,”...

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