Susan ShapiroApr 1, 20202 minWhen Cool Heads PrevailAre people talking about you behind your back and saying you’re a hothead? Or, do you notice your team is on edge all the time? What does...
Susan ShapiroFeb 6, 20202 minThe power of defining what you wantManagers Problem Solve Many managers state that their conversations at work are all about problem solving. Topics range from issues with...
Susan ShapiroMar 25, 20192 minPut me in coachGrowth as a leader Many leaders I coach are being groomed for the next level. Some have recently been promoted and feel over their heads....
Susan ShapiroFeb 18, 20192 minMBWAManagement by wandering around. Coined by Bill Hewlett and Dave Packard in the beginnings of HP, it meant walk around and talk with your...