What glassblowing has to do with coaching our people
How to practice the full artistry of coaching your people
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Susan Shapiro
- Jul 28, 2020
- 3 min
Better Communication: Connecting to Build Rapport While Still Being Authentic
Clients often ask me how they can be authentic and true to themselves as a leader while still improving their communication. People...
Susan Shapiro
- Feb 12, 2020
- 3 min
Ways to get better at focus
There is a strong chance you have learned how important it is to critically evaluate what you do at work, what to focus on, what to...
Susan Shapiro
- Feb 25, 2019
- 3 min
Transparency
What does this mean to the leader? It does not mean bare your soul and take the filter off of everything you say. It means to help your...
Susan Shapiro
- Feb 18, 2019
- 2 min
MBWA
Management by wandering around. Coined by Bill Hewlett and Dave Packard in the beginnings of HP, it meant walk around and talk with your...
Susan Shapiro
- Oct 2, 2018
- 3 min
Use your words
After spending a very busy and loud weekend with a few toddlers, I was reminded of the importance of the “Use your words” phrase that...
Susan Shapiro
- Mar 20, 2018
- 2 min
Problem Talk is Quicksand
I am drawn to stories of survival; and the other day when I saw a video of how to survive falling through ice, it intrigued me to keep...
Susan Shapiro
- Dec 19, 2017
- 2 min
Ass/u/me
Call from a neighbor- I assumed the worst and it was good news. Learned about a client who thought her poor performing employee will...
Susan Shapiro
- Dec 5, 2017
- 4 min
10 reasons you don’t get along with your boss
First, the solution- Muster the courage to ask, plan your conversation and seek feedback! Lack of alignment– Maybe you are not listening...
Susan Shapiro
- Apr 25, 2017
- 2 min
Inclusion and The Four Dimensions of Leadership
Ever feel excluded from a key meeting or social gathering? Feels pretty bad doesn’t it? It may bring back memories of what it felt like...
Susan Shapiro
- Mar 23, 2017
- 3 min
3 Leadership Lessons Learned From Sea Turtles
From the moment they’re hatched, sea turtles are hurled into the world to fend for themselves until they’re ready to fulfill their...
Susan Shapiro
- Jan 24, 2017
- 3 min
Master the Feedback Balancing Act
Great leaders take an active role in helping their employees grow. A major part of that process? They’ve learned to master the feedback...
Susan Shapiro
- Dec 6, 2016
- 3 min
An Up-Close Look at Remote Management
You land a new role. Exciting? Yes! But then you realize you’ll be managing people all over the country—or even the world. Time for...
Susan Shapiro
- Nov 29, 2016
- 3 min
Is Jargon Hijacking Your Communications?
“I don’t understand.” Not the words you want to hear from your clients or your teams. And certainly not the words you want to be thinking...
Susan Shapiro
- Oct 25, 2016
- 3 min
Is Your Career Suffering From Tunnel Vision?
If you’ve worked hard to differentiate yourself by specializing in a certain area, you may run the risk of over-relying on your...
Susan Shapiro
- Oct 4, 2016
- 3 min
Moving Beyond the Fear of Asking for Help
In my last post, I talked about the Fear of Asking for Help (#FOAFH) and how that can damage our careers. Now I want to give you some...
Susan Shapiro
- Sep 26, 2016
- 4 min
It’s Real: The Fear of Asking for Help
Your manager finally trusts you to lead the big project. That joyful feeling of confirmation is soon interrupted by the queasy reality...
Susan Shapiro
- Jun 21, 2016
- 3 min
The Power of Being Precise
Sometimes accuracy is a requirement, not an option. I was reminded about the importance of precision in business after reading a recent...
Susan Shapiro
- Jun 7, 2016
- 3 min
Negotiation Deal-Breakers: When to Walk Away
If you regularly negotiate to land new clients and projects—or to convince your boss you deserve a promotion—you probably have some solid...
Susan Shapiro
- May 31, 2016
- 3 min
When Rage Derails a Career: Coping with Anger
We all experience moments of anger; we’re human. But some people have a hair-trigger temper that takes them from “calm” to “rage” in the...
