Susan ShapiroMay 19, 20213 minWhat glassblowing has to do with coaching our peopleHow to practice the full artistry of coaching your people
Susan ShapiroJul 28, 20203 minBetter Communication: Connecting to Build Rapport While Still Being AuthenticClients often ask me how they can be authentic and true to themselves as a leader while still improving their communication. People...
Susan ShapiroFeb 12, 20203 minWays to get better at focusThere is a strong chance you have learned how important it is to critically evaluate what you do at work, what to focus on, what to...
Susan ShapiroFeb 25, 20193 minTransparencyWhat does this mean to the leader? It does not mean bare your soul and take the filter off of everything you say. It means to help your...
Susan ShapiroFeb 18, 20192 minMBWAManagement by wandering around. Coined by Bill Hewlett and Dave Packard in the beginnings of HP, it meant walk around and talk with your...
Susan ShapiroOct 2, 20183 minUse your wordsAfter spending a very busy and loud weekend with a few toddlers, I was reminded of the importance of the “Use your words” phrase that...
Susan ShapiroMar 20, 20182 minProblem Talk is QuicksandI am drawn to stories of survival; and the other day when I saw a video of how to survive falling through ice, it intrigued me to keep...
Susan ShapiroDec 19, 20172 minAss/u/meCall from a neighbor- I assumed the worst and it was good news. Learned about a client who thought her poor performing employee will...
Susan ShapiroDec 5, 20174 min10 reasons you don’t get along with your bossFirst, the solution- Muster the courage to ask, plan your conversation and seek feedback! Lack of alignment– Maybe you are not listening...
Susan ShapiroApr 25, 20172 minInclusion and The Four Dimensions of LeadershipEver feel excluded from a key meeting or social gathering? Feels pretty bad doesn’t it? It may bring back memories of what it felt like...
Susan ShapiroMar 23, 20173 min3 Leadership Lessons Learned From Sea TurtlesFrom the moment they’re hatched, sea turtles are hurled into the world to fend for themselves until they’re ready to fulfill their...
Susan ShapiroJan 24, 20173 minMaster the Feedback Balancing ActGreat leaders take an active role in helping their employees grow. A major part of that process? They’ve learned to master the feedback...
Susan ShapiroDec 6, 20163 minAn Up-Close Look at Remote ManagementYou land a new role. Exciting? Yes! But then you realize you’ll be managing people all over the country—or even the world. Time for...
Susan ShapiroNov 29, 20163 minIs Jargon Hijacking Your Communications?“I don’t understand.” Not the words you want to hear from your clients or your teams. And certainly not the words you want to be thinking...
Susan ShapiroOct 25, 20163 minIs Your Career Suffering From Tunnel Vision?If you’ve worked hard to differentiate yourself by specializing in a certain area, you may run the risk of over-relying on your...
Susan ShapiroOct 4, 20163 minMoving Beyond the Fear of Asking for HelpIn my last post, I talked about the Fear of Asking for Help (#FOAFH) and how that can damage our careers. Now I want to give you some...
Susan ShapiroSep 27, 20164 minIt’s Real: The Fear of Asking for HelpYour manager finally trusts you to lead the big project. That joyful feeling of confirmation is soon interrupted by the queasy reality...
Susan ShapiroJun 21, 20163 minThe Power of Being PreciseSometimes accuracy is a requirement, not an option. I was reminded about the importance of precision in business after reading a recent...
Susan ShapiroJun 7, 20163 minNegotiation Deal-Breakers: When to Walk AwayIf you regularly negotiate to land new clients and projects—or to convince your boss you deserve a promotion—you probably have some solid...
Susan ShapiroMay 31, 20163 minWhen Rage Derails a Career: Coping with AngerWe all experience moments of anger; we’re human. But some people have a hair-trigger temper that takes them from “calm” to “rage” in the...