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The power of defining what you want
Susan Shapiro
  • Feb 6, 2020
  • 2 min

The power of defining what you want

Managers Problem Solve Many managers state that their conversations at work are all about problem solving. Topics range from issues with...
Problem Talk is Quicksand
Susan Shapiro
  • Mar 20, 2018
  • 2 min

Problem Talk is Quicksand

I am drawn to stories of survival; and the other day when I saw a video of how to survive falling through ice, it intrigued me to keep...
Ass/u/me
Susan Shapiro
  • Dec 19, 2017
  • 2 min

Ass/u/me

Call from a neighbor- I assumed the worst and it was good news. Learned about a client who thought her poor performing employee will...
10 reasons you don’t get along with your boss
Susan Shapiro
  • Dec 5, 2017
  • 4 min

10 reasons you don’t get along with your boss

First, the solution- Muster the courage to ask, plan your conversation and seek feedback! Lack of alignment– Maybe you are not listening...
Making Peace with Conflict: What Leaders Need to Know
Susan Shapiro
  • May 10, 2016
  • 3 min

Making Peace with Conflict: What Leaders Need to Know

I was definitely surprised by the feedback from my last blog. While I discussed coping with a boss who avoids conflict, I was bombarded...
How to Cope with a Boss Who Avoids Conflict
Susan Shapiro
  • Apr 19, 2016
  • 3 min

How to Cope with a Boss Who Avoids Conflict

When tortoises feel threatened, they retreat into their thick shells to safely wait out the potential crisis. But what happens when...
Feeling Mentally Capsized?  The Flip Side of Work/Life Balance
Susan Shapiro
  • Apr 5, 2016
  • 3 min

Feeling Mentally Capsized? The Flip Side of Work/Life Balance

Spoiler Alert: this is NOT one of those work/life balance articles about being consumed by our work and allowing it to invade our...
The Dangers of Office Gossip: Pope Francis Weighs In
Susan Shapiro
  • Oct 6, 2015
  • 3 min

The Dangers of Office Gossip: Pope Francis Weighs In

Pope Francis may not have specifically preached about the evils of office gossip during his recent U.S. visit, but he has often discussed...
Great Leadership and the Surprising Need for Distance
Susan Shapiro
  • Apr 21, 2015
  • 2 min

Great Leadership and the Surprising Need for Distance

Our society just can’t seem to get enough of the latest high-tech gadgets. (Apple Watch, anyone?) On the other hand, the technology that...
How to Build Shared Interest With Your Team
Susan Shapiro
  • Mar 24, 2015
  • 2 min

How to Build Shared Interest With Your Team

© highwaystarz – Fotolia.com Recently a client of mine was facing a difficult situation: Over the past few years, his company had...
How One Value Added Reseller Took Accountability
Susan Shapiro
  • Sep 19, 2014
  • 2 min

How One Value Added Reseller Took Accountability

This is an accountability success story of regular people just doing their jobs. They weren’t trained in Six Sigma, yet you’ll see...
Accountability is Everything
Susan Shapiro
  • Sep 9, 2014
  • 4 min

Accountability is Everything

In the book The Oz Principle: Getting Results Through Individual and Organizational Accountability (Roger Connors, Tom Smith, and Craig...
10 Ways to Work Successfully with Generation Y Co-Workers
Susan Shapiro
  • Aug 26, 2014
  • 3 min

10 Ways to Work Successfully with Generation Y Co-Workers

This is a guest post by Nikki Baulisch, a Generation Y employee. © Picture-Factory – Fotolia.com Refrain from talking to them...
A Better Approach to Annual Performance Evaluations
Susan Shapiro
  • Aug 5, 2014
  • 3 min

A Better Approach to Annual Performance Evaluations

Summer is the time of year when many organizations conduct their annual performance evaluations. As a manager, you may procrastinate...
The Benefits of Getting Out of Our Comfort Zone
Susan Shapiro
  • Jul 29, 2014
  • 1 min

The Benefits of Getting Out of Our Comfort Zone

What a workout! Not only was it fun, the time flew buy and it was a great cardio, arm and leg workout. I felt fantastic after that hour....
Leadership Lessons From the Animal Kingdom
Susan Shapiro
  • Jun 17, 2014
  • 3 min

Leadership Lessons From the Animal Kingdom

This post was inspired by a conversation with a client, who also happens to be a bird keeper with an aviary in his backyard. He is a...
Encouraging Diversity of Thought
Susan Shapiro
  • Apr 15, 2014
  • 2 min

Encouraging Diversity of Thought

Too often in the workplace we overlook the power of diversity of thought. Many times we shy away from those who have differing opinions...
Do You Have a Bottom Line Boss?
Susan Shapiro
  • Apr 8, 2014
  • 3 min

Do You Have a Bottom Line Boss?

© yanlev – Fotolia.com If your boss prefers to keep things at a high level and just wants the bottom line, and you are more detailed in...
Are you a data dog?
Susan Shapiro
  • Apr 1, 2014
  • 3 min

Are you a data dog?

We hear about data and metrics every day: Instructors measure class evaluations, checklists get followed, the runner tracks her personal...
Susan Shapiro
  • Jun 6, 2009
  • 1 min

Adapting to Your Boss’ Style

The following is an article that discusses how you can adapt to your boss' style so you don't drive yourself crazy. Download Dealing with...
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