Susan ShapiroFeb 6, 20202 minThe power of defining what you wantManagers Problem Solve Many managers state that their conversations at work are all about problem solving. Topics range from issues with...
Susan ShapiroMar 20, 20182 minProblem Talk is QuicksandI am drawn to stories of survival; and the other day when I saw a video of how to survive falling through ice, it intrigued me to keep...
Susan ShapiroDec 19, 20172 minAss/u/meCall from a neighbor- I assumed the worst and it was good news. Learned about a client who thought her poor performing employee will...
Susan ShapiroDec 5, 20174 min10 reasons you don’t get along with your bossFirst, the solution- Muster the courage to ask, plan your conversation and seek feedback! Lack of alignment– Maybe you are not listening...
Susan ShapiroMay 10, 20163 minMaking Peace with Conflict: What Leaders Need to KnowI was definitely surprised by the feedback from my last blog. While I discussed coping with a boss who avoids conflict, I was bombarded...
Susan ShapiroApr 19, 20163 minHow to Cope with a Boss Who Avoids ConflictWhen tortoises feel threatened, they retreat into their thick shells to safely wait out the potential crisis. But what happens when...
Susan ShapiroApr 5, 20163 minFeeling Mentally Capsized? The Flip Side of Work/Life BalanceSpoiler Alert: this is NOT one of those work/life balance articles about being consumed by our work and allowing it to invade our...
Susan ShapiroOct 6, 20153 minThe Dangers of Office Gossip: Pope Francis Weighs InPope Francis may not have specifically preached about the evils of office gossip during his recent U.S. visit, but he has often discussed...
Susan ShapiroApr 21, 20152 minGreat Leadership and the Surprising Need for DistanceOur society just can’t seem to get enough of the latest high-tech gadgets. (Apple Watch, anyone?) On the other hand, the technology that...
Susan ShapiroMar 24, 20152 minHow to Build Shared Interest With Your Team© highwaystarz – Fotolia.com Recently a client of mine was facing a difficult situation: Over the past few years, his company had...
Susan ShapiroSep 19, 20142 minHow One Value Added Reseller Took AccountabilityThis is an accountability success story of regular people just doing their jobs. They weren’t trained in Six Sigma, yet you’ll see...
Susan ShapiroSep 9, 20144 minAccountability is EverythingIn the book The Oz Principle: Getting Results Through Individual and Organizational Accountability (Roger Connors, Tom Smith, and Craig...
Susan ShapiroAug 26, 20143 min10 Ways to Work Successfully with Generation Y Co-WorkersThis is a guest post by Nikki Baulisch, a Generation Y employee. © Picture-Factory – Fotolia.com Refrain from talking to them...
Susan ShapiroAug 5, 20143 minA Better Approach to Annual Performance EvaluationsSummer is the time of year when many organizations conduct their annual performance evaluations. As a manager, you may procrastinate...
Susan ShapiroJul 29, 20141 minThe Benefits of Getting Out of Our Comfort ZoneWhat a workout! Not only was it fun, the time flew buy and it was a great cardio, arm and leg workout. I felt fantastic after that hour....
Susan ShapiroJun 17, 20143 minLeadership Lessons From the Animal KingdomThis post was inspired by a conversation with a client, who also happens to be a bird keeper with an aviary in his backyard. He is a...
Susan ShapiroApr 15, 20142 minEncouraging Diversity of ThoughtToo often in the workplace we overlook the power of diversity of thought. Many times we shy away from those who have differing opinions...
Susan ShapiroApr 8, 20143 minDo You Have a Bottom Line Boss?© yanlev – Fotolia.com If your boss prefers to keep things at a high level and just wants the bottom line, and you are more detailed in...
Susan ShapiroApr 1, 20143 minAre you a data dog?We hear about data and metrics every day: Instructors measure class evaluations, checklists get followed, the runner tracks her personal...
Susan ShapiroJun 6, 20091 minAdapting to Your Boss’ StyleThe following is an article that discusses how you can adapt to your boss' style so you don't drive yourself crazy. Download Dealing with...