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When Recognition Backfires: Are Leaders and Teams Seeing the Same Thing?
It happens all the time: two people look at the same image but see something different. In a business setting, that phenomenon can pave...
Susan Shapiro
Dec 7, 20153 min read


Lessons for Leadership: Moving Past the Hurdles to Happiness
“Happiness doesn’t always make you feel happy. Often, happiness requires you to do things that make you feel anxious, resentful,...
Susan Shapiro
Dec 1, 20153 min read


Aha Moments! 21 Examples of Coaching-Inspired Clarity
We’ve all experienced “aha moments”—those sudden glimpses of insight or comprehension that change everything in an instant. They are the...
Susan Shapiro
Nov 17, 20153 min read


Increasing Your Productivity by…Being Unproductive?
Yes, you read that correctly. Instead of kicking into high gear to increase your personal efficiency and get more done, try doing the...
Susan Shapiro
Oct 13, 20153 min read


The Dangers of Office Gossip: Pope Francis Weighs In
Pope Francis may not have specifically preached about the evils of office gossip during his recent U.S. visit, but he has often discussed...
Susan Shapiro
Oct 6, 20153 min read


Leadership Wisdom from…Keith Richards?
Well, sort of. Rolling Stones guitarist Keith Richards famously said, “I look for ambiguity when I’m writing because life is ambiguous.”...
Susan Shapiro
Aug 4, 20153 min read


Camp Stoves, Leadership & the Power of Preparation
It was the first day of our camping trip at Zion National Park in Utah. As a former Girl Scout, I was rather proud of my...
Susan Shapiro
Jul 28, 20153 min read


Feeling Weighed Down? 10 Ways to Lighten Up
No, I’m not talking weight loss here. I’m referring to that feeling of mental and emotional sluggishness we all get from time to time...
Susan Shapiro
Jul 21, 20154 min read


Delegation: The Cure for Exhaustion
When I was in high school, I was selected to be captain of our dance line group. Beyond learning countless dance routines, that position...
Susan Shapiro
Jul 3, 20153 min read


The Power of Making a Direct Request
Colleagues and clients fully expect us to collaborate with them on reaching our shared business goals, and that process involves...
Susan Shapiro
Jun 9, 20152 min read


Order Up! Serving Internal Stakeholders
Stakeholder vs. Steak Holder: just another quirky homophone or perhaps an insightful business reminder? I believe it’s the latter,...
Susan Shapiro
May 26, 20152 min read


Great Leadership and the Surprising Need for Distance
Our society just can’t seem to get enough of the latest high-tech gadgets. (Apple Watch, anyone?) On the other hand, the technology that...
Susan Shapiro
Apr 21, 20152 min read


How to Build Shared Interest With Your Team
© highwaystarz – Fotolia.com Recently a client of mine was facing a difficult situation: Over the past few years, his company had...
Susan Shapiro
Mar 23, 20152 min read


Moving Forward Means Leaving Some Things Behind
© GooDAura – Fotolia.com Moving forward means leaving some things behind. I love this statement. As a coach, I work with clients in...
Susan Shapiro
Mar 9, 20153 min read


Are You Addicted To Accomplishment?
Many of my clients are addicted to accomplishment. Getting things done is what got them where they are today in their careers. They are...
Susan Shapiro
Dec 17, 20143 min read


How to Get Quality Time With Your Manager
Does this sound familiar? You and your manager are running at a million miles per hour, you only get one chance per month for a...
Susan Shapiro
Dec 9, 20142 min read


Generation Flux and Learning Agility – What’s in Your Leadership Backpack?
© andreusK – Fotolia.com In my work with leaders, we talk A LOT about change. One’s attitude towards change can either propel their...
Susan Shapiro
Nov 18, 20143 min read
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