Strange, but true. There’s an important professional lesson hiding in a popular children’s book by Laura Numeroff. If You Give a Moose a Muffin chronicles the comedy that ensues when a hungry moose comes to visit. You offer him a muffin. Then he wants jam. Then he wants another muffin. Then another. And then he wants you to go to the store to buy more muffin mix. The moral of the story? One thing leads to another. (Baked goods not required.) Once we start down a certain path,

Most managers fail to show appreciation for the work their teams deliver out of fear that it will come across wrong, or that it is not necessary. In a few chapters, Umlas shows how a heartfelt appeal really works to acknowledge others’ accomplishments, talents and wisdom continually, and how it  can transform lives and the workplace! When we get busy and fail to show appreciation and gratitude for what our teams do, we miss an opportunity to motivate them for even bett